xbloom UK 1-Year-Warranty

xBloom 1-Year Limited Warranty – UK Customers

Thank you for choosing xBloom! We’re committed to ensuring your satisfaction with our products, and we stand behind each xBloom purchase with a 1-year limited manufacturer’s warranty.

For any help or questions, please contact hello coffee on the form or email below:

  • Email: help@hellocoffee.uk

Warranty Coverage

xBloom guarantees all products purchased in the UK against defects in materials and workmanship for one year from the date of purchase. If your product is defective within this period, we will repair or replace it at our discretion, ensuring you get the support and quality you expect. Some xBloom appliances or specific parts may come with extended warranty coverage.

Please note that this warranty is valid for products used in private, non-commercial settings.

Our Commitment to Direct Customer Support

Our dedicated xBloom Customer Care Team is here to make sure your xBloom experience is exceptional. If you encounter any issues with your appliance, please reach out to our team first for troubleshooting support. Our product specialists will work with you to address any concerns and may arrange for the shipment of accessory parts, repairs, or even a replacement if necessary—eliminating the need for you to contact the seller.

Reach out to us via:

If your product qualifies for a repair or replacement, xBloom will provide a prepaid return label to cover any shipping costs associated with the return.

Missing or Defective Accessory Parts

For any newly purchased products missing accessory parts, our Customer Care Team can help. Simply provide the product model, serial number, and 4-digit PDC code when you contact us, and we’ll ensure you receive any needed replacements.

Returning Your xBloom Product

When returning an xBloom product, please make sure it is securely packaged and includes all original accessories. For espresso machines or any appliance with a water tank, empty all water tanks and boilers and remove any coffee beans to prevent potential damage during transit. Please be advised that poor packaging may result in transit damage, which is not covered by this warranty.

For more details, please refer to the full xBloom warranty policy on our website: xBloom Warranty Policy.

Thank you for being a valued xBloom customer. We’re here to make sure you enjoy the best possible experience with our products!